Privacy Policy
Last Updated: July 2026
Introduction
TunnelMouth Technologies Limited ("TunnelMouth", "we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website and mobile applications.
Information We Collect
- Name
- Email Address
- Phone Number
- Delivery Addresses
- Location Information (when permitted)
- Profile Photos (for couriers)
- Payment Information
- Device Information
How We Use Your Information
- Create and manage your account.
- Connect customers with delivery partners.
- Process payments and refunds.
- Provide customer support.
- Improve our services.
- Prevent fraud and abuse.
- Comply with legal obligations.
Location Information
TunnelMouth uses location information to match customers with nearby couriers, calculate delivery distances, and provide live tracking. You may disable location permissions at any time, although some features may not function correctly.
Payment Information
TunnelMouth does not store your card details. Payments are securely processed by our trusted payment providers.
Data Sharing
We never sell your personal information. Information may be shared only with:
- Assigned couriers.
- Payment providers.
- Government authorities when legally required.
Data Security
We use industry-standard security measures to protect your information from unauthorized access, loss or misuse.
Your Rights
You may request access, correction or deletion of your information by contacting us.
Contact
TunnelMouth Technologies Limited
Email: support@tunnelmouth.com